Terms of service
TERMS OF SERVICE
This website is operated by Zerah Home. Throughout the site, the terms “we”, “us” and “our” refer to Zerah Home. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. ONLINE STORE TERMS
By using this website, you confirm that:
You are at least the age of majority in your country
You will not use our products for any illegal or unauthorized purpose
You will not violate any laws in your jurisdiction
A breach of these terms may result in termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right to:
Refuse service to anyone at any time
Modify or discontinue products without notice
Limit quantities of any products
Prices and product availability are subject to change without notice.
3. PRODUCT INFORMATION & ACCURACY
We aim to ensure that all product descriptions, images, and pricing are accurate.
However: Colours may vary slightly due to lighting and screen settings.
Product sizes and measurements should be reviewed carefully before purchase.
We are not responsible for incorrect purchases based on assumptions.
4. ORDERS & PAYMENTS
By placing an order, you agree that:
All information provided is accurate and complete
Payment must be received in full before order processing
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
5. SHIPPING & DELIVERY
Orders are dispatched weekly (typically on Thursdays)
Delivery timelines are estimated at 3–7 business days
Shipping is handled by a third-party courier (e.g., The Courier Guy)
Zerah Home is not responsible for delays caused by the courier once the order has been dispatched.
6. RETURNS & REFUNDS
All returns are subject to our Return & Refund Policy.
Key points:
Returns are only accepted for damaged, defective, or incorrect items
Issues must be reported within 48 hours (2 days) of delivery
Proof (photos/videos) is required
We reserve the right to decline returns that do not meet our policy conditions.
7. LIMITATION OF LIABILITY
Zerah Home shall not be held liable for:
Any indirect or incidental damages resulting from product use.
Delays caused by third-party couriers
Loss or damage resulting from misuse of products
Customers are responsible for using products as intended.
8. INTELLECTUAL PROPERTY
All content on this website, including:
Images
Logos
Text
Branding is the property of Zerah Home and may not be used or reproduced without permission.
9. PRIVACY
Your submission of personal information is governed by our Privacy Policy.
10. CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.
11. CONTACT INFORMATION
For any questions regarding these Terms, please contact:
Zerah Home
Every Detail, A New Dawn.